Shipping & Returns

Which countries do we ship to?
Shipping is worldwide to 220 countries.
View a full list here.

How soon will my order ship?
All orders are shipped within 1 business day.
Shipping Monday to Saturday.
No shipping on Sundays.

How much does shipping cost?
Free tracked standard shipping worldwide.

UK Tracked 48 - Free
UK Tracked 24: £6.50
UK Special Delivery by 1pm - £12.50
International Standard Shipping - Free
International Express Shipping: £35.00

How long will my order take to arrive?
UK Standard Shipping: 1-3 business days.
UK Express Shipping: 1 business day.
International Standard Shipping: 7-10 business days.
International Express Shipping: 1-4 business days.

Who do we ship with?
Goods are dispatched via the Royal Mail Tracked 28 service. Trackable via Royal Mail. Express sent via Tracked 24 or Special Delivery by 1pm.
International packages are dispatched via: Royal MailUPS, Fedex or DPD.

Will you pay customs fees?
We work with our customers and couriers to deliver no import fees. If you are contacted to pay a fee, this is out of our control and will be a low rate.

What is your return policy?
All sales are final. No cancellations. No returns.
No refunds. No exchanges.

If in the unlikely event that an order is lost during transit, we will issue a store credit or replacement item for the full amount. No refunds are issued. 

Contact us:
theholygrailvintage@gmail.com